Courses

1. What am I paying for?

The subscription cost covers all medical and allied health appointments, prescribed medications, treatment rooms and online access to courses via learn.vityl.com

2. How do I cancel my subscription?

Email billing@vityl.com

3. What is stage 1?

Stage 1 is the initial medical assessment performed by either a doctor or a Nurse Practitioner. Please complete the online form in your confirmation email prior to attending your Stage 1 Medical Appointment.

4. What happens after my initial medical assessment?

You will receive a pathology form and potential medication script.

5. What is stage 2?

Stage 2 is the follow-up appointment wherein the practitioner will review your response to the medication.

6. How often will I receive medication?

As often as you require.

7. How often do I have appointments?

As often as you require.

8. How do I access my tracking number?

Please email Care Team on careteam@vityl.com

9. Can I claim Medicare for any Vityl appointments?

No Medicare rebates are available for medical and allied health appointments. 

10. Can I claim private health insurance for any Vityl appointments?

You can claim private health insurance for the allied health appointments. Please request invoices from careteam@vityl.com for claiming purposes.

11. How is my medication sent?

Medication is dispatched by our pharmacy partners via Australia Post. 

12. What is a treatment room?

A treatment room is a live click-to-enter session with a practitioner teaching real time skills for performance anxiety and breath work and pelvic floor training.

13. How often do treatment rooms take place?

All treatment rooms run once a week at the same time each week. 

14. Are all appointments online?

Yes all appointments are Telehealth appointments.

15. When will I receive the medication?

Medication delivery times vary considerable and can range from two-weeks to up to four-weeks for those in regional and remote areas of Australia.

16. How do I take my medication?

As indicated by the prescribing practitioner and packet instructions.